Effective Date: June 13, 2018
We intend Jugl to be directed at busy working parents and guardians but acknowledge that children will use the service as well – after all, the point of Jugl is to make scheduling easier for entire families. Here is the essential point about children’s information: We will never knowingly or intentionally gather personally identifiable information (e.g., name, address, phone number, email address) directly from anyone under the age of 13 without the consent and oversight of a responsible parent, guardian or other responsible adult associated with the account.
We have designed Jugl to require users setting up an account to be at least 18 years old. This means families who use Jugl will be doing so with adults in the family overseeing how the platform is being used, and adults being responsible for providing personally identifiable information about others in the family. If someone under 13 provides information to us, the authorized adult(s) in the family using Jugl will see that and will be able to delete or modify the information.
When you use Jugl, we will collect your name, email address, phone number, and location information from your device (if you have those settings enabled). If you make purchases through the services, we also collect your payment information, which may include your credit card or debit card number. We use this information to enable you to use and pay for the service, for us to perform internal operations such as fraud prevention, and to send communications that may be of interest to you, and otherwise personalize the services you receive.
In addition, we collect the IP address of your computer used to access Jugl, and third-party services which we utilize in connection with the service, such as Google Analytics and HubSpot may also collect, monitor and analyze, along with non-personally identifiable information, your IP address and related information in order to increase the service’s functionality.
Google Analytics. Google Analytics service is provided by Google Inc. You can opt-out from Google Analytics service from using your information by installing the Google Analytics Opt-out Browser tool: https://tools.google.com/dlpage/gaoptout. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/policies/privacy/.
We use industry-standard methods of securing user information and data. Examples of our security measures include, where appropriate, firewalls and secure socket layers. We also maintain strict limits on who at Jugl can access the information databases that contain your information. Because there is no such thing as perfect security over the internet, we cannot guarantee 100% security. In the unlikely case of a security breach of our databases, we will take prompt steps to resolve the problem.
Unless we have your express consent, we do not share your information with any third parties, except as explained in this section.
We may need to disclose information about you and the members of your family who use Jugl to third parties if we have a good faith belief that we are required to do so by law or legal process, to respond to legal claims, or to protect the rights, property, or safety of our company or others.
You can delete or modify information about you and members of your family using the platform’s account management features. After you delete information from your account, we likewise delete it within a reasonable time thereafter unless there are legal requirements (such as a court order or law) that cause us to retain it.
We do not track users over time and across third-party websites to provide targeted advertising and therefore do not respond to “do not track” signals. Third parties that have content embedded within the service such as a social feature may set cookies on a user’s browser and/or obtain information about the fact that a web browser visited a specific location from a certain IP address. Third parties cannot collect any other personally identifiable information from the service unless you provide it to them directly.
California law permits residents of California to request certain details about how their information is shared with third parties for direct marketing purposes. We do not share your personally identifiable information with third parties for the third parties’ direct marketing purposes unless you provide us with consent to do so.
Certain data provided by you through the use of the Site may be governed by the General Data Protection Regulation (“GDPR”). The following information concerns compliance with this new regulation.
GDPR came into effect on May 25, 2018. On and after that date, we will comply with GDPR to the extent applicable.
Where you have entered into an agreement with us, purchased a service from us, or downloaded any app, we may require this data as a condition of the contract between you and us (https://www.getjugl.com/terms-of-use). In other circumstances, we may process data because we have a legitimate interest in marketing or apprising you of offers or services, or because you have consented to receive such offers and services.
If the GDPR applies to retention of your personal data, you have several rights including (i) the right to request access, rectification or erasure of your data, (ii) the right to lodge a complaint with the appropriate European Union supervisory authority, and (iii) to the extent processing of data is based on consent, you have the right to withdraw your consent at any time.
To the extent we seek your consent for the processing of Personal Data, you may withdraw your consent at any time by clicking unsubscribe or contacting us at [email protected].
Personal Data may be stored and processed in any country where we have facilities or in which we engage service providers, including the United States, and by using the Services you understand that your information will be transferred to countries outside of your country of residence, including the United States, which may have data protection rules that are different from those of your country. In certain circumstances, courts, law enforcement agencies or regulatory agencies in those countries may be entitled to access personal data.
All employees of Jugl who receive or review personal data have received training concerning maintaining the confidentiality of such data and committed themselves to confidentiality. Where appropriate, we will enter into written agreements governing the processing and confidentiality of personal data by third parties.
We will retain personal data for as long as it is needed or permitted in light of the purposes for which it was obtained. The criteria used to determine our retention periods include: (i) the length of time we have an ongoing relationship with you; (ii) whether there is a legal obligation to which we are subject; and (iii) whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).
You understand that we are located in the United States and that your data may be stored in the United States. Some of the non-EEA countries are recognized by the European Commission as providing an adequate level of data protection according to EEA standards (the full list of these countries is available here https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/adequacy-protection-personal-data-non-eu-countries_en.)
Should you have any questions or require any additional information, please contact [email protected].